Compulsory Medical Insurance in Kazakhstan. What can a citizen count on?

03.12.2024

Almost every second citizen of the Republic of Kazakhstan is insured in the compulsory medical insurance system, but many citizens do not know what they can count on under the compulsory medical insurance system, except for opening and closing sick leaves.

So, what are you entitled to as a compulsory medical insurance payer?

All services under the compulsory medical insurance system are provided at the clinic where you are registered or at another institution by referral from a local doctor.

All scheduled examinations are carried out by appointment. The maximum waiting period cannot exceed 10 working days. If you have an emergency and need an appointment on the same day, you can contact the filter room or the patient support service at your clinic.

One of the common examinations that you can count on under the compulsory medical insurance system, but do not know about it, is MRI and CT.

The appointment for MRI and CT at the expense of the compulsory medical insurance system is made by the attending physician if there are medical indications.

If your clinic cannot provide this service, then the doctor must refer you to another clinic with which they have an agreement for execution.

IMPORTANT: The absence of the necessary doctors, equipment and other factors are not an objective reason for refusing or delaying the provision of medical services.

Also, within the framework of the compulsory medical insurance, you have the right to undergo screening tests

These include:

• Medical examinations for hepatitis B and C;
• Cervical and breast cancer;
• Colorectal cancer;
• Detection of arterial hypertension;
• Detection of coronary heart disease, diabetes;
• Detection of glaucoma.

In the Republic of Kazakhstan, medicines are issued for medical indications and categories of patients, including beneficiaries and patients with chronic and socially significant diseases. If you do not have the necessary medications, you should contact the SK-Pharmacia Contact Center for free drug provision at 1439, from mobile and landline numbers.

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